Open Services in Social Care

Older people tend to feel the most content if they can continue to live in their homes as long as possible. Care institutions, such as retirement homes, have a negative effect on elderly people’s state of health. Therefore one important form of social care for older people is to help them continue to live in their homes as long as possible. In order to do that, municipalities have an important task in providing social care for elderly as conveniently as possible.

However, social care services are still provided under strong public authority. Small services that make life easier for elderly, for example lunch boxes, social alarms, and part-time successors for relatives, still demand formal decisions by public officials.

In this research project we will investigate how “Open Social Services” can be designed and implemented in order to remove much of the authoritative barriers surrounding these services today. Through the use of e-government services it is possible to both remove these barriers and to make the care process more transparent. Transparency supports the individual and its relatives in selecting and monitoring appropriate social care initiatives. Social care policies are maintained through decision criteria implemented in the information systems.

The project is jointly funded by Vinnova and the municipality of Järfälla. Apart from KTH, University of Lund (law) and Stockholm University (Social Work) participate in the project. Petia Wohed, Gustaf Juell-Skielse and Carl-Mikael Lönn are involved from Syslab.

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Service oriented business models for enterprise systems

The traditional, product oriented business model for ERP-systems is challenged by the development of federated ERP systems built on services. The project aims at analysing new business models for service oriented ERP systems. It is carried out in co-operation with the Center for Enterise Systems at Handelshögskolan in Göteborg and the main participants from SYSLAB are Gustaf Juell-Skielse and Paul Johannesson.

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